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Customer support

Known as: Support automation, Phone Support, Email support 
Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in… 
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Related topics

Related topics

15 relations
Customer relationship managementDialed Number Identification ServiceDigital libraryElectronika BK

Broader (2)

FailureReliability engineering

Papers overview

Semantic Scholar uses AI to extract papers important to this topic.
2010
2010
Analyzing Association Rule Mining and Clustering on Sales Day Data with XLMiner and Weka
In the era of intense competition among organizations, retaining a customer is a collaborative process. Business organizations… 
2010
2010
The Critical Success Factors for Implementation of CRM and Knowledge Management in a Work Setting
Customer Relationship Management is the most vigorous tools in our era and is the integration of trust, business and technology… 
2010
2010
IMPACT OF INFORMATION TECHNOLOGY ON THE DEVELOPMENT OF RURAL ECONOMY OF INDIA
How can information technology (IT) impact on rural economy and life of rural India to rural development? What are the channels… 
2006
2006
A regional approach to e-commerce global expansion
This paper recommends a regional approach for e-commerce companies to expand into global markets. A regional approach is more… 
2005
2005
NEAR-TO-MID TERM SOLUTION FOR EFFICIENT MERGING OF AIRCRAFT ON UNCOORDINATED TERMINAL RNAV ROUTES
It is anticipated that controllers will continue to vector traffic for spacing in the near term where there are Required… 
2005
2005
Company Asset analysis of candidates for novel access provisioning
New ways of increasing cost efficiency and introduction of new services are necessary to promote development of extensive usage… 
2003
2003
Repetition support and mining cyclic patterns
1999
1999
Agent-Oriented Design
Recent development in the field of Multi-Agent Systems (MAS) has attracted researchers from various fields with new techniques… 
1999
1999
Case study: simulation of the call center environment for comparing competing call routing technologies for business case ROI projection
  • K. MillerV. Bapat
  • WSC'99. Winter Simulation Conference Proceedings…
  • 1999
  • Corpus ID: 62445142
The paper describes how simulation was used for business case benefits and return on investment (ROI) projection for the… 
1989
1989
Geometry as a basis for finite element automation
This paper discusses the role of geometry in achieving automation of the overall finite element analysis process. Emphasis is… 
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