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Customer support

Known as: Support automation, Phone Support, Email support 
Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in… 
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Related topics

Related topics

15 relations
Customer relationship managementDialed Number Identification ServiceDigital libraryElectronika BK

Broader (2)

FailureReliability engineering

Papers overview

Semantic Scholar uses AI to extract papers important to this topic.
2012
2012
Advances in Agent-Based, Complex Automated Negotiations
Complex Automated Negotiations have been widely studied and are becoming an important, emerging area in the field of Autonomous… 
2010
2010
The Critical Success Factors for Implementation of CRM and Knowledge Management in a Work Setting
Customer Relationship Management is the most vigorous tools in our era and is the integration of trust, business and technology… 
2010
2010
Analyzing Association Rule Mining and Clustering on Sales Day Data with XLMiner and Weka
In the era of intense competition among organizations, retaining a customer is a collaborative process. Business organizations… 
Review
2007
Review
2007
Promoting academic writing/referencing skills: Outcome of an undergraduate e-learning pilot project
Future health care professionals will require self-directed learning skills. e-Learning is a tool to assist in this process and… 
2006
2006
A regional approach to e-commerce global expansion
This paper recommends a regional approach for e-commerce companies to expand into global markets. A regional approach is more… 
Highly Cited
2005
Highly Cited
2005
Rule support for role-based access control
The administration of users and access rights in large enterprises is a complex and challenging task. Role-based access control… 
Highly Cited
2004
Highly Cited
2004
Empathic Embodied Interfaces: Addressing Users' Affective State: Embodied Interfaces That Address Users' Physiological State
In this paper, we report on our efforts in developing affective character-based interfaces, i.e. interfaces that recognize and… 
Review
2001
Review
2001
Visual Programming in the Wild: A Survey of LabVIEW Programmers
As part of research into the cognitive effects of visual programming representations, a worldwide survey of LabVIEW programmers… 
1999
1999
Agent-Oriented Design
Recent development in the field of Multi-Agent Systems (MAS) has attracted researchers from various fields with new techniques… 
Review
1993
Review
1993
Chapter 14 Developments in manufacturing technology and economic evaluation models
  • Charles H. Fine
  • Logistics of Production and Inventory
  • 1993
  • Corpus ID: 17008625
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