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Customer support

Known as: Support automation, Phone Support, Email support 
Customer support is a range of customer services to assist customers in making cost effective and correct use of a product. It includes assistance in… 
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Related topics

Related topics

15 relations
Customer relationship managementDialed Number Identification ServiceDigital libraryElectronika BK

Broader (2)

FailureReliability engineering

Papers overview

Semantic Scholar uses AI to extract papers important to this topic.
2010
2010
Analyzing Association Rule Mining and Clustering on Sales Day Data with XLMiner and Weka
In the era of intense competition among organizations, retaining a customer is a collaborative process. Business organizations… 
2010
2010
The Critical Success Factors for Implementation of CRM and Knowledge Management in a Work Setting
Customer Relationship Management is the most vigorous tools in our era and is the integration of trust, business and technology… 
2006
2006
A regional approach to e-commerce global expansion
This paper recommends a regional approach for e-commerce companies to expand into global markets. A regional approach is more… 
2006
2006
Theory and Measurement of Unbalanced Differential-Mode Transmission Lines
The gene expression in plants is remarkably increased by utilization of human-derived lysozyme and the growth of various pests is… 
Highly Cited
2005
Highly Cited
2005
Rule support for role-based access control
The administration of users and access rights in large enterprises is a complex and challenging task. Role-based access control… 
2005
2005
A learning algorithm for improving the classification speed of support vector machines
A novel method for training support vector machines (SVMs) is proposed to speed up the SVMs in test phase. It has three main… 
2005
2005
NEAR-TO-MID TERM SOLUTION FOR EFFICIENT MERGING OF AIRCRAFT ON UNCOORDINATED TERMINAL RNAV ROUTES
It is anticipated that controllers will continue to vector traffic for spacing in the near term where there are Required… 
2005
2005
Company Asset analysis of candidates for novel access provisioning
New ways of increasing cost efficiency and introduction of new services are necessary to promote development of extensive usage… 
2003
2003
Repetition support and mining cyclic patterns
1999
1999
Agent-Oriented Design
Recent development in the field of Multi-Agent Systems (MAS) has attracted researchers from various fields with new techniques… 
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