Omnichannel

Known as: Multi-channel retailer, Multichannel retailer, Multichannel retailing 
Omnichannel is a cross-channel business model that companies use to increase customer experience. The approach has verticals in healthcare… (More)
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Papers overview

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2017
2017
This paper studies how retailers can effectively deliver online and offline information to omnichannel consumers who… (More)
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2017
2017
Omnichannel retail refers to a seamless integration of an e-commerce channel and a network of brick-andmortar stores. An example… (More)
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2017
2017
The continued development of e-commerce, social media, online information search and business intelligence have fundamentally… (More)
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2015
2015
With the growing use of mobile and social media, many organizations are realizing they need an online presence to reach out to… (More)
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2014
2014
the increased deployment of new technologies such as smart mobile devices and social networks and the growing importance of in… (More)
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2012
2012
a Sungkyunkwan University, School of Business, 25-2 Sungkyunkwan-ro, Jongno-gu Seoul 110-745, Republic of Korea b Kyung Hee Cyber… (More)
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Highly Cited
2011
Highly Cited
2011
M markets have historically been dominated by a small number of best-selling products. The Pareto principle, also known as the 80… (More)
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2003
2003
Numerous Web usage metrics exist to evaluate the online success of Internet-only retailers. In the domain of Web merchandizing… (More)
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2002
2002
  • SDA Bocconi
  • 2002
Price levels and price dispersion on the Internet have attracted a lot of research and managerial attention. Contrary to initial… (More)
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Highly Cited
2001
Highly Cited
2001
Acknowledgments: This project was undertaken when Xiaolin Xing was visiting University of Pittsburgh and Harvard University in… (More)
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