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Omnichannel

Known as: Multi-channel retailer, Multichannel retailer, Multichannel retailing 
Omnichannel is a cross-channel business model that companies use to increase customer experience. The approach has verticals in healthcare… 
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Related topics

Related topics

2 relations

Broader (1)

E-commerce
Mobile commerce

Papers overview

Semantic Scholar uses AI to extract papers important to this topic.
2018
2018
L'evoluzione omni-channel nel retail: nuove tecnologie e scenari futuri
Dai retail tradizionali all'omni-channel. Le nuove strategie di retail. Lo scenario futuro del retail. La customer centricity… 
2016
2016
Corporate reputation in the digital age : a systematic comparison of antecedents and consequences for multi-channel retailers and pure-players
Corporate reputation, as one of the most important immaterial company assets, has been found to be a driver of tangible, business… 
2015
2015
The Influence Of Mobile Channel On Customer Behavior In Omni-Channel Banking Services
As mobile phones and tablets are in widespread use, the emergence of mobile channel is changing the way customers interact with… 
2013
2013
Determinants of Multichannel Consumer Switching Behavior: A Comparative Analysis of Search and Experience Products
In the present competitive retailing environment, retailers are confronted with consumers who are prone to switch between online… 
2013
2013
Impact of Need for Control on Multichannel Consumers' Convenience Expectations of Online Order/In-store Pickup Service
“Online order/in-store pickup (OOIP)” service allows customers to self-collect their online orders from the retailers’ physical… 
2008
2008
Balancing clicks and bricks - strategies for multichannel retailers.
2005
2005
The Collective Reality of Trust: an Investigation of Social Relations and Networks on Trust in Multi-Channel Retailers
Although there has been a plethora of research on online trust, there is evidence revealing that customers still do not trust… 
2005
2005
A model of reciprocal effects of multi-channel retailers' offline and online brand images: application to multi-channel specialty apparel retailing
2002
2002
Price Levels and Price Dispersion on the Internet : A Comparison of Pure Play Internet , Bricks-and-Mortar , and Bricks-and-Clicks Retailers
Price levels and price dispersion on the Internet have attracted a lot of research and managerial attention. Contrary to initial… 
2002
2002
Price Levels and Price Dispersion on the Internet: A Comparison of Pure Play Internet, Bricks -and-Mortar, and Bricks-and-Clicks Retailers
Price levels and price dispersion on the Internet have attracted a lot of research and managerial attention. Contrary to initial… 
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