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Field force automation

Known as: FFA 
Field force automation (FFA) is the capture of field sales or service information in real time using communications technology, typically handheld… 
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Papers overview

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2008
2008
In the past, field operations have mostly been a stepchild of information and communication technology (ICT) enabled… 
2007
2007
Field Force Automation (FFA) has been introduced as the summary term for the redesign of workflows and business processes in the… 
2007
2007
With the growing pervasiveness and maturity of fully mobile and wirelessly connected technologies (FMWC), many organizations have… 
2006
2006
Purpose – Wireless and mobile technologies are changing the way that many organizations operate and do business. Mobile business… 
2005
2005
Wireless and mobile technologies are changing the way that many organizations operate and do business. Mobile B2E solutions… 
2004
2004
SUMMARY: Field Force Automation (FFA) is a generic term for mobile applications used in real-time support of orders, scheduling… 
2004
2004
This work presents the development of a suitable data source model, for field force automation systems, that can be used in…