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Computer user satisfaction

Known as: Satisfaction 
Computer user satisfaction (and closely related concepts such as System Satisfaction, User Satisfaction, Computer System Satisfaction, End User… Expand
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Related topics

Related topics

4 relations
Human–computer interactionOutline of human–computer interactionUsabilityUser interface

Papers overview

Semantic Scholar uses AI to extract papers important to this topic.
Highly Cited
2009
Highly Cited
2009
User-centered E-Government in practice: A comprehensive model for measuring user satisfaction
New information and communication technologies (ICT) offer the government new possibilities for providing citizens and businesses… Expand
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Highly Cited
2007
Highly Cited
2007
Personalized Content Recommendation and User Satisfaction: Theoretical Synthesis and Empirical Findings
Personalized services are increasingly popular in the Internet world. This study identifies theories related to the use of… Expand
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Highly Cited
2003
Highly Cited
2003
What is this evasive beast we call user satisfaction?
Abstract The notion of ‘user satisfaction’ plays a prominent role in HCI, yet it remains evasive. This exploratory study reports… Expand
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Highly Cited
2000
Highly Cited
2000
Variables affecting information technology end-user satisfaction: a meta-analysis of the empirical literature
The level of end-user satisfaction with information technology (IT) has widely been accepted as an indicator of IT success. The… Expand
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Highly Cited
1996
Highly Cited
1996
Satisfaction and comparison income
Abstract This paper attempts to test the hypothesis that utility depends on income relative to a ‘comparison’ or reference level… Expand
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Highly Cited
1995
Highly Cited
1995
IBM computer usability satisfaction questionnaires: Psychometric evaluation and instructions for use
This article describes recent research in subjective usability measurement at IBM, focused on evaluating the psychometric… Expand
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Highly Cited
1994
Highly Cited
1994
The Relationship Between User Participation and User Satisfaction: An Investigation of Four Contingency Factors
User participation has been widely touted by the MIS community as a means to improve user satisfaction with systems development… Expand
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Highly Cited
1994
Highly Cited
1994
Is user satisfaction a valid measure of system effectiveness?
User satisfaction (US) is often used as a surrogate measure of information system effectiveness. If an effective system is… Expand
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Highly Cited
1988
Highly Cited
1988
A Short Form Measure of User Information Satisfaction: A Psychometric Evaluation and Notes on Use
This study examines the psychometric properties ofthe short form measure of user information satisfaction(UIS) proposed by Ives… Expand
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Highly Cited
1983
Highly Cited
1983
Development of a Tool for Measuring and Analyzing Computer User Satisfaction
This paper reports on a technique for measuring and analyzing computer user satisfaction. Starting with the literature and using… Expand
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