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Analyzing the Past to Prepare for the Future: Writing a Literature Review
A review of prior, relevant literature is an essential feature of any academic project that facilitates theory development, closes areas where a plethora of research exists, and uncovers areas where research is needed.
Service Quality: A Measure of Information System Effectiveness
The study concludes that SERVQUAL is an appropriate instrument for researchers seeking a measure of IS service quality.
Information Systems and Environmentally Sustainable Development: Energy Informatics and New Directions for the IS Community
This Issues and Opinions piece advocates a research agenda to establish a new subfield of energy informatics, which applies information systems thinking and skills to increase energy efficiency.
WebQual: An Instrument for Consumer Evaluation of Web Sites
The authors used the Theory of Reasoned Action and the Technology Acceptance Model to develop the WebQual instrument for consumer evaluation of Web sites and it is a highly validated instrument that can provide both wide- and fine-grained measurements of organizational Web sites.
Information systems and ecological sustainability
This paper proposes institutional theory as a lens to better understand how information systems can be leveraged to achieve the three milestones of ecological sustainability, i.e. eco‐efficiency, eco‐equity and eco‐effective...
U-commerce: Expanding the universe of marketing
This article introduces several new concepts that lay the conceptual foundation for thinking about next-generation marketing based on ubiquitous networks. U-commerce, orÜber-commerce, is predicated…
Spurring impactful research on information systems for environmental sustainability
As the future of our ecosystem and society hangs in delicate balance, sustainability issues have come to the societal and governmental forefront. Organizations, governments, and cross-national bodies…
Culture: a fourth dimension of group support systems
Organizational Adoption of Green IS & IT: An Institutional Perspective
It is shown that mimetic and coercive pressures significantly drive green IS&IT adoption, and outcome-based imitation and imposition-based coercion represent major institutional processes.