• Publications
  • Influence
Analyzing the Past to Prepare for the Future: Writing a Literature Review
TLDR
A review of prior, relevant literature is an essential feature of any academic project. Expand
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Information Systems and Environmentally Sustainable Development: Energy Informatics and New Directions for the IS Community
TLDR
In this Issues and Opinions piece, we advocate a research agenda to establish a new subfield of energy informatics, which applies information systems thinking and skills to increase energy efficiency. Expand
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Service Quality: A Measure of Information System Effectiveness
The IS function now includes a significant service component. However, commonly used measures of IS effectiveness focus on the products, rather than the services, of the IS function. Thus, there isExpand
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Diclofenac residues as the cause of vulture population decline in Pakistan
The Oriental white-backed vulture (OWBV; Gyps bengalensis) was once one of the most common raptors in the Indian subcontinent. A population decline of >95%, starting in the 1990s, was first noted atExpand
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WebQual: An Instrument for Consumer Evaluation of Web Sites
TLDR
We developed the WebQual instrument for consumer evaluation of Web sites. Expand
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Information systems and ecological sustainability
TLDR
We propose a theoretical model, along with propositions, based on managerial research on sustainability, the roles of IS and institutional theory, to better understand how IS can be leveraged to achieve ecological sustainability. Expand
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U-commerce: Expanding the universe of marketing
This article introduces several new concepts that lay the conceptual foundation for thinking about next-generation marketing based on ubiquitous networks. U-commerce, orÜber-commerce, is predicatedExpand
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Culture: a fourth dimension of group support systems
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Spurring impactful research on information systems for environmental sustainability
TLDR
As the future of our ecosystem and society hangs in delicate balance, sustainability issues have come to the societal and governmental forefront. Expand
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Organizational Adoption of Green IS & IT: An Institutional Perspective
TLDR
This article examines how institutional pressures affect the adoption of green IS&IT across organizations. Expand
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