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Service-level agreement

Known as: Web Service Level Agreement, Service-level agreements, Service level agreements 
A service-level agreement (SLA) is defined as an official commitment that prevails between a service provider and the customer. Particular aspects of… 
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Related topics

Related topics

36 relations
API testingAmazon Simple Storage ServiceCISQCloud computing

Broader (1)

Outsourcing

Papers overview

Semantic Scholar uses AI to extract papers important to this topic.
2017
2017
Recent Perspectives on Task-Based Language Learning and Teaching
The foreword, written by Ali Shehadeh, delineates the paramount importance of TBLT by mentioning its relevance to the field of… 
2012
2012
Estimating service response time for elastic cloud applications
This paper presents a Markovian analytical model to estimate service response time for elastic cloud applications. Given the… 
2010
2010
Aggregation patterns of service level agreements
IT-based Service Markets require an enabling infrastructure to support Service Value Chains and service choreographies resulting… 
Highly Cited
2008
Highly Cited
2008
A parsimonious combination of functional traits predicting plant response to disturbance and soil fertility
Abstract Questions: 1. How many traits associated with persistence and regeneration are necessary to predict the response of… 
2006
2006
Service Level Agreement Management with Adaptive Coordination
Service level agreement management in the telecommunications domain consists of a set of mechanisms for establishing… 
Review
2005
Review
2005
Being Ethical as Conservation Biologists and as a Society
The voice on the phone was anxious. “I need your help. When my consulting firm took the contract to work on the Villa Incognito… 
2005
2005
Why ethernet WAN transport?
The ubiquitous and plug-and-play characteristics of Ethernet provide a unique opportunity for service providers to-offer a… 
2004
2004
The art of playing a pinball machine. Characteristics of effective SLA-tasks
2004
2004
With Service Level Agreements, Less is More
Abstract Service level agreements (SLAs) are formal negotiated agreements that enable IT organizations and their customers to… 
2000
2000
Service level agreement trading for the differentiated services architectures
The differentiated services (DS) architecture provides a framework for the scalable provisioning of multiple service levels in… 
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