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Sales force management system

Known as: Sales Force Automation, SFA, SFM 
Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM… Expand
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Papers overview

Semantic Scholar uses AI to extract papers important to this topic.
2014
2014
Salesperson competitive intelligence and performance: The role of product knowledge and sales force automation usage
Abstract This research models and tests the relationship between a salesperson's product knowledge, competitive intelligence… Expand
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Highly Cited
2010
Highly Cited
2010
The impact of management commitment alignment on salespersons' adoption of sales force automation technologies: An empirical investigation
Abstract Marketing and information systems scholars have explored several factors that affect sales force automation (SFA… Expand
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2010
2010
Characteristics that Enhance Training Effectiveness in Implementing Technological Change in Sales Strategy: A Field-Based Exploratory Study
Organizations are increasingly emphasizing online sales channels over traditional offline sales channels. This research examines… Expand
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Highly Cited
2009
Highly Cited
2009
An Approach for Selecting Software-as-a-Service (SaaS) Product
Software-as-a-Service (SaaS) helps organizations avoid capital expenditure and pay for the functionality as an operational… Expand
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Highly Cited
2005
Highly Cited
2005
Dietary habits, lifestyle and cardiovascular risk factors in a clinically healthy Italian population: the ‘Florence’ diet is not Mediterranean
Objective:To evaluate dietary habits and lifestyle of Italian subjects, to provide current data on adequacy of the nutritional… Expand
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Highly Cited
2003
Highly Cited
2003
CRM packaged software: a study of organisational experiences
  • B. Light
  • Bus. Process. Manag. J.
  • 2003
    • Corpus ID: 14009573
Customer relationship management (CRM) packaged software has become a key contributor to attempts at aligning business and IT… Expand
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Highly Cited
2002
Highly Cited
2002
The Long-Term Effects and Cost-Effectiveness of Success for All
Several renowned early interventions have compelling evidence of enduring achievement effects for at-risk children: Perry… Expand
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2002
2002
Efficient synchronization for mobile XML data
Many handheld applications receive data from a primary database server and operate in an intermittently connected environment… Expand
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Highly Cited
2001
Highly Cited
2001
An Exploratory Study of Sales Force Automation Practices: Expectations and Realities
Research on sales force automation has generally focused on the adoption of individual technologies with relatively little… Expand
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Highly Cited
1998
Highly Cited
1998
Sales Configuration in Business Processes
  • A. Haag
  • IEEE Intell. Syst.
  • 1998
    • Corpus ID: 1455813
Work is underway to enhance SAP's R/3 business software suite with a sales configuration engine. With the SCE, which is out in a… Expand
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