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Sales force management system

Known as: Sales Force Automation, SFA, SFM 
Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM… 
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Related topics

Related topics

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Papers overview

Semantic Scholar uses AI to extract papers important to this topic.
Highly Cited
2014
Highly Cited
2014
Salesperson competitive intelligence and performance: The role of product knowledge and sales force automation usage
Highly Cited
2014
Highly Cited
2014
Does information and communication technology improve job satisfaction? The moderating role of sales technology orientation
2010
2010
Characteristics that Enhance Training Effectiveness in Implementing Technological Change in Sales Strategy: A Field-Based Exploratory Study
Organizations are increasingly emphasizing online sales channels over traditional offline sales channels. This research examines… 
Highly Cited
2010
Highly Cited
2010
The impact of management commitment alignment on salespersons' adoption of sales force automation technologies: An empirical investigation
Highly Cited
2009
Highly Cited
2009
An Approach for Selecting Software-as-a-Service (SaaS) Product
Software-as-a-Service (SaaS) helps organizations avoid capital expenditure and pay for the functionality as an operational… 
Highly Cited
2005
Highly Cited
2005
Dietary habits, lifestyle and cardiovascular risk factors in a clinically healthy Italian population: the ‘Florence’ diet is not Mediterranean
Objective:To evaluate dietary habits and lifestyle of Italian subjects, to provide current data on adequacy of the nutritional… 
Highly Cited
2004
Highly Cited
2004
Sales Force Automation and Sales Performance: Do Experience and Expertise Matter?
We examined the effect of using a knowledge management–based sales force automation (SFA) system on the sales performance of 1… 
Review
2002
Review
2002
Factors Leading to Sales Force Automation Use: A Longitudinal Analysis
Motivating the sales force to adopt and use sales force automation (SFA) technology remains an issue. If salespeople are not… 
Highly Cited
2002
Highly Cited
2002
The Long-Term Effects and Cost-Effectiveness of Success for All
Several renowned early interventions have compelling evidence of enduring achievement effects for at-risk children: Perry… 
Highly Cited
2001
Highly Cited
2001
An Exploratory Study of Sales Force Automation Practices: Expectations and Realities
Research on sales force automation has generally focused on the adoption of individual technologies with relatively little… 
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