Incident management

Known as: Incident 
Incident management (IcM) is a term describing the activities of an organization to identify, analyze, and correct hazards to prevent a future re… (More)
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Papers overview

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2014
2014
This paper outlines the need for and the development of an Incident Management Ontology. The Incident Management Ontology is… (More)
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2008
2008
Service desks are used by customers to report IT issues in enterprise systems. Most of these service requests are resolved by… (More)
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2008
2008
Service desks are used by customers to report IT issues in enterprise systems. Most of these service requests are resolved by… (More)
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2008
2008
This paper describes Rutgers Incident Management System (RIMS) software that is developed to evaluate the benefits of various… (More)
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2005
2005
Security incident management is one of the critical areas that offers valuable information to security experts, but still lacks… (More)
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2004
2004
The project CIM, started in 2003, addresses the problem of automated support for incident management. In this paper some… (More)
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2003
2003
A simulation model is developed to evaluate the performance of incident management operations. The Washington, D.C. beltway… (More)
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2001
2001
Regardless of the efficiency and effectiveness of an Information Protection Program, incidents will occur. An incident is any… (More)
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2000
2000
Our current security paradigms are almost entirely drawn from the technical work in the area in the last four decades. This… (More)
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1995
1995
A SIMPLE TIME SEQUENTIAL PROCEDURE FOR PREDICTING FREEWAY INCIDENT DURATION Asad J. Khattak a , Joseph L. Schofer b & Mu-Han Wang… (More)
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