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Help desk software

Help desk software refers to a computer program that enables customer-care operators keep track of user requests and deal with other customer-care… 
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Papers overview

Semantic Scholar uses AI to extract papers important to this topic.
2019
2019
In growing help desk companies, how to handle customer requests is a mark of success. Thus, each company should have an organized… 
2008
2008
There has never been a Help Desk manual like this. 100 Success Secrets is not about the ins and outs of the Help Desk. Instead… 
2005
2005
The paper describes the architecture and functionality of LTC Communicator, a software product from the Language Technology…