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Help desk software
Help desk software refers to a computer program that enables customer-care operators keep track of user requests and deal with other customer-care…
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Related topics
Related topics
6 relations
Broader (1)
Business software
Computer program
GLPi
Interactive voice response
Mainframe computer
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Papers overview
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2019
2019
Designing a Suitable Help Desk Software
Bassel Afrem
2019
Corpus ID: 203704023
In growing help desk companies, how to handle customer requests is a mark of success. Thus, each company should have an organized…
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2008
2008
Help Desk 100 Success Secrets - Helpdesk Need to Know topics covering Help desk jobs, Help desk software, computer Help desk, Help desk support, Helpdesk jobs, IT Help desk and Much more
Gerard Blokdijk
2008
Corpus ID: 59842689
There has never been a Help Desk manual like this. 100 Success Secrets is not about the ins and outs of the Help Desk. Instead…
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2005
2005
Computer-Assisted Multingual E-communication in a Variety of Application Areas
Adriane Rinsche
Machine Translation Summit
2005
Corpus ID: 26184111
The paper describes the architecture and functionality of LTC Communicator, a software product from the Language Technology…
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Review
1992
Review
1992
Setting up and automating a help desk: the first year of operation
S. Peters
Conference on User Services
1992
Corpus ID: 28861801
Academic Services, Computing and Information Technology (ASCIT) has setup and automated a Help Desk during the past academic year…
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