A framework for interpreting decision support system use in organisations

@article{Doolin1997AFF,
  title={A framework for interpreting decision support system use in organisations},
  author={Bill Doolin},
  journal={Journal of Systems and Information Technology},
  year={1997},
  volume={1},
  pages={1-22},
  url={https://api.semanticscholar.org/CorpusID:57028162}
}
  • B. Doolin
  • Published 1 December 1997
  • Business
  • Journal of Systems and Information Technology
Traditional definitions of decision support systems emphasise their support role in individual decision making and utilise notions of rational choice. By considering decisions as an organisational activity, the interpretation of decision support systems use in organisations can move beyond this technical rational understanding, to include potential political and legitimating roles for these systems. These three possible interpretations are discussed in relation to the implementation of a large… 
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