Information technology and organizational change: causal structure in theory and research
This article concerns theories about why and how information technology affects organizational life. Good theory guides research, which, when applied, increases the likelihood that information…
Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change
- D. Robey, J. Ross, Marie-Claude Boudreau
- BusinessJournal of Management Information Systems
- 1 July 2002
This paper reports on a comparative case study of 13 industrial firms that implemented an enterprise resource planning (ERP) system and finds that both strong core teams and carefully managed consulting relationships addressed configuration knowledge barriers.
Enacting Integrated Information Technology: A Human Agency Perspective
- Marie-Claude Boudreau, D. Robey
- BusinessOrgan. Sci.
- 2005
It is concluded that an integrated technology like ERP, which potentially represents a "hard" constraint on human agency, can be resisted and reinvented in use.
Information Technology and the Structuring of Organizations
- W. Orlikowski, D. Robey
- BusinessInformation systems research
- 1 June 1991
A theoretical framework is constructed in which the development and deployment of information technology in organizations is a social phenomenon, and the organizational consequences of technology are products of both material and social dimensions.
A Social Process Model of User-Analyst Relationships
A process model of useranalyst relationships is presented to guide research into the social dynamics of system development and may be used to diagnose problems and to enact critical encounters that move a project in a different direction.
Bridging User Organizations: Knowledge Brokering and the Work of Information Technology Professionals
- S. Pawlowski, D. Robey
- BusinessMIS Q.
- 1 December 2004
A qualitative analysis of interviews conducted with 23 IT professionals and business users in a large manufacturing and distribution company is summarized in a conceptual framework showing the conditions, practices, and consequences of knowledge brokering by IT professionals.
Theoretical Foundations of Empirical Research on Interorganizational Systems: Assessing Past Contributions and Guiding Future Directions
- D. Robey, Ghiyoung Im, J. Wareham
- BusinessJournal of the AIS
- 1 September 2008
Accounting for the Contradictory Organizational Consequences of Information Technology: Theoretical Directions and Methodological Implications
- D. Robey, Marie-Claude Boudreau
- BusinessInformation systems research
- 1 February 1999
This paper reviews the contradictory empirical findings both across studies and within studies, and proposes the use of theories employing a logic of opposition to study the organizational consequences of information technology.
Learning failure in information systems development
- K. Lyytinen, D. Robey
- Computer ScienceInformation Systems Journal
- 1 April 1999
This paper illustrates learning failure in systems development and recommends tactics for overcoming it.
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