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Service innovation

Known as: Business innovation, Services innovation 
The concept of Service Innovation was first discussed in Miles (1993) and has been developed in the past 2 decades.It is used to refer to many things… 
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Papers overview

Semantic Scholar uses AI to extract papers important to this topic.
2013
2013
Enterprise Cloud Computing
Enterprise Cloud Computing is the use of cloud computing for competitive advantage. The competitive advantage goes beyond savings… 
Highly Cited
2012
Highly Cited
2012
The Global Financial Crisis and M&A
The global financial crisis is changing the landscape for mergers and acquisitions (M&A) and identifying new M&A targets that… 
Review
2011
Review
2011
Core capabilities for practitioners in achieving e-business innovation
2010
2010
The queuing theory application in bank service optimization
Lines of waiting customers are always very long in most of banks. The essence of this phenomenon is the low efficiency of queuing… 
2009
2009
Developing Organizational Capabilities in SMEs: Enabling Environmentally Sustainable ICT
Information and Communication Technologies (ICT) have made significant contributions to business innovation and wealth generation… 
2009
2009
The structural evolution of the Web 2.0 service network
Purpose- The purpose of this research is to analyze empirically the structure of the Web2.0 service network and the mechanism… 
Highly Cited
2007
Highly Cited
2007
A Framework for End-to-End Service Differentiation: Network Planes and Parallel Internets
This article presents a technology-agnostic and a multi-dimensional (i.e., routing, forwarding, and traffic management dimensions… 
2006
2006
The incentive effects of payment by results
Recently the English NHS has introduced an activity-based payment scheme for secondary care - the Payment by Results (PbR) policy… 
2004
2004
The Profit Impact of Marketing Strategy Project: Frontmatter
Foreword Paul Farris and Michael Moore 1. The PIMS: project vision, achievements and scope of the data Paul Farris with John U… 
Review
2000
Review
2000
Shortcomings in the Measurement of Innovation: Implications for Accounting Standard Setting
Innovation is nowadays a fundamental determinant of value creation in business companies and economic growth. Therefore, the… 
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