Remote support

In information technology (IT), remote support tools are IT tools and software that enable an IT technician or a support representative to connect to… (More)
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Topic mentions per year

Topic mentions per year

2003-2017
012320032017

Papers overview

Semantic Scholar uses AI to extract papers important to this topic.
2013
2013
Uneven knowledge distribution is often an issue in remote support systems, creating the occasional need for additional… (More)
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2012
2012
Remote support for physical tasks often takes a longer time and involves more mistakes than on-site support. The reason for this… (More)
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2011
2011
Recently industrial robot systems are widely introduced in SMEs. An inexpensive and immediate support for the systems must be… (More)
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2010
2010
For advanced magnetic resonance imaging (MRI) applications, a support and reporting system that will connect technical and… (More)
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2008
2008
We propose a complete system that performs real-time markerless tracking for Augmented Reality-based remote user support in a… (More)
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2007
2007
Stroke is a serious neurological accident which accounts for a wide fraction of the healthcare costs in industrialized societies… (More)
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2006
2006
We have been studying a remote-collaboration system called SCOPE (sight collaboration by projection effect) featuring image… (More)
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2006
2006
We study an on-line problem that is motivated by service calls management in a remote support center. When a customer calls the… (More)
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2005
2005
Nowadays technology allows users to keep on moving with computing power and network resources at hand. Computing devices are… (More)
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2003
2003
This paper presents the Teleambulance UMTS application trial of the IST project xMOTION. Within the xMOTION project three… (More)
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