Quality function deployment

Known as: QFD 
Quality function deployment (QFD) is a method to help transform customer needs (the voice of the customer [VOC]) into engineering characteristics… (More)
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Papers overview

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Review
2014
Review
2014
Quality function deployment (QFD) is a management tool that provides a visual connective process to help teams focus on the needs… (More)
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Highly Cited
2007
2005
2005
The Quality Function Deployment (QFD) tool has been shown to have a significant positive impact on customer satisfaction, while… (More)
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Review
2005
Review
2005
  • Dr. Arash Shahin
  • 2005
In this paper the capability of a customer focused quality engineering technique called “Quality Function Deployment (QFD)” have… (More)
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Review
2004
Review
2004
This chapter maps the information quality (IQ) process and finds that the control constituent of the process comprises two types… (More)
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Review
2002
Review
2002
This paper presents a literature review of quality function deployment (QFD) based on a reference bank of about 650 QFD… (More)
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Highly Cited
2000
Highly Cited
2000
An integrated formulation and solution approach to Quality Function Deployment (QFD) is presented. Various models are developed… (More)
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Highly Cited
1997
Highly Cited
1997
In this article we describe and discuss QFD (quality function deployment) as a framework for managing software requirements… (More)
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Review
1996
Review
1996
The authors survey major software vendors' use of quality improvement techniques during the early stages of the system… (More)
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