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ITIL

Known as: Configuration Management (ITIL), Information Management Services, ICT infrastructure 
ITIL, formerly an acronym for Information Technology Infrastructure Library, is a set of practices for IT service management (ITSM) that focuses on… 
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Related topics

Related topics

44 relations
Agile software developmentBest practiceBusiness continuity planningCOBIT

Broader (1)

Method engineering

Papers overview

Semantic Scholar uses AI to extract papers important to this topic.
Highly Cited
2015
Highly Cited
2015
Big Data Logistics: A health-care Transport Capacity Sharing Model
Review
2006
Review
2006
Call centre management: responsibilities and performance
Purpose – To investigate call centre management from the perspective of the managers, particularly what the key management… 
Highly Cited
2005
Highly Cited
2005
Clinical supervision in rural settings: A telehealth model
The task of providing supervisory services to clinical interns, trainees, and new psychologists in rural settings is often… 
Highly Cited
2004
Highly Cited
2004
Factor interaction on service delivery in mobile ad hoc networks
Delay sensitive applications are driving the need for the support of quality-of-service (QoS) in mobile ad hoc networks. In this… 
Highly Cited
2004
Highly Cited
2004
Comorbid mental disorders and substance use disorders: epidemiology, prevention and treatment
This monograph provides the evidence base and the beginning of a common language to address the complex issues around comorbidity… 
Highly Cited
2004
Highly Cited
2004
Semi-blind channel estimation and PAR reduction for MIMO-OFDM system with multiple antennas
A combining of MIMO signal processing with OFDM is regarded as a promising solution of enhancing the performance of next… 
Highly Cited
2003
Highly Cited
2003
Konark: a system and protocols for device independent, peer-to-peer discovery and delivery of mobile services
The proliferation of mobile devices and the pervasiveness of wireless technology have provided a major impetus to replicate the… 
Highly Cited
2003
Highly Cited
2003
The digital divide and the quality of electronic service delivery in local government in the United Kingdom
Highly Cited
2003
Highly Cited
2003
Design criteria for phase sequences in selected mapping
Multicarrier code division multiple access (MC-CDMA) has attracted much attention to the fourth generation mobile communication… 
Highly Cited
1999
Highly Cited
1999
Comparison of liquid-membrane processes for metal separations
A comparison of bulk, supported, contained and electrostatic pseudo- liquid membranes (BLM, SLM, CLM and ESPLIM) for metal… 
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