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ITIL

Known as: Configuration Management (ITIL), Information Management Services, ICT infrastructure 
ITIL, formerly an acronym for Information Technology Infrastructure Library, is a set of practices for IT service management (ITSM) that focuses on… 
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Related topics

Related topics

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Agile software developmentBest practiceBusiness continuity planningCOBIT

Broader (1)

Method engineering

Papers overview

Semantic Scholar uses AI to extract papers important to this topic.
Highly Cited
2011
Highly Cited
2011
Real-Time Coordination of Plug-In Electric Vehicle Charging in Smart Grids to Minimize Power Losses and Improve Voltage Profile
This paper proposes a novel load management solution for coordinating the charging of multiple plug-in electric vehicles (PEVs… 
Highly Cited
2009
Highly Cited
2009
Justifications, Strategies, and Critical Success Factors in Successful ITIL Implementations in U.S. and Australian Companies: An Exploratory Study
Abstract A growing number of organizations are implementing the ITIL (IT Infrastructure Library) “best practice” framework in an… 
Highly Cited
2009
Highly Cited
2009
Modeling and simulation of scalable Cloud computing environments and the CloudSim toolkit: Challenges and opportunities
Cloud computing aims to power the next generation data centers and enables application service providers to lease data center… 
Highly Cited
2007
Highly Cited
2007
Nonnative and second-language speech perception : commonalities and complementarities
Language experience systematically constrains perception of speech contrasts that deviate phonologically and/or phonetically from… 
Highly Cited
2006
Highly Cited
2006
Selective laser melting of biocompatible metals for rapid manufacturing of medical parts
Purpose – This paper seeks to investigate the possibility of producing medical or dental parts by selective laser melting (SLM… 
Highly Cited
2005
Highly Cited
2005
Choosing among Alternative Service Delivery Modes: An Investigation of Customer Trial of Self-Service Technologies
Electronic commerce is an increasingly popular business model with a wide range of tools available to firms. An application that… 
Highly Cited
2005
Highly Cited
2005
Being good or being known: An empirical examination of the dimensions, antecedents, and consequences of organizational reputation
We examined the extent to which organizations’ reputations encompass different types of stakeholders’ perceptions, which may have… 
Highly Cited
2005
Highly Cited
2005
Career success in a boundaryless career world.
This paper compares contemporary career theory with the theory applied in recent career success research. The research makes… 
Review
2004
Review
2004
Community Based (and Driven) Development: A Critical Review
Community-based (and driven) development (CBD/CDD) projects have become an important form of development assistance, with the… 
Highly Cited
1997
Highly Cited
1997
Customer contributions and roles in service delivery
Focuses on the roles of customers in creating quality and productivity in service experiences. Presents two conceptual frameworks… 
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