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Failure demand

Failure demand is a systems concept used in service organisations first discovered and articulated by Professor John Seddon as 'demand caused by a… 
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Related topics

Related topics

3 relations
Shared servicesThe Vanguard Method

Broader (1)

Systems theory

Papers overview

Semantic Scholar uses AI to extract papers important to this topic.
2015
2015
Why do public services fail? : A service logic study of failure demand
2013
2013
Failure demand analysis technique for optimizing design reliability
  • S. Glenn
  • Proceedings Annual Reliability and…
  • 2013
  • Corpus ID: 23108336
Reliability Engineering is a complex discipline in and of itself. The numeric implications are many times difficult to model in… 
2011
2011
Failure demand at telefonbanken, SEB
2008
2008
An Exploratory Research Study: Operationalizing the Measurement of Failure Demand in Customer Service
Category: Exploratory Research, Case Study Purpose: The purpose of this research is to test a simple model designed to measure… 
1995
1995
Die Analgosedierung von Patienten mit Sepsissyndrom
Aims and pathophysiology. Intensive care patients are exposed to a number of noxious stimuli. They require individual analgesia… 
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