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Comparison of CRM systems

Known as: List of CRM service providers, List of CRM software packages 
This article is a comparison of notable CRM systems.ERP systems are considered a superset of CRM systems.
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Papers overview

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2018
2018
COMPARISON OF CRM-SYSTEMS
 
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2016
2016
Performance Comparison of CRM Systems Dedicated to Reporting Failures to IT Department
This paper contains study to confirm advantage of database systems in the client-side architecture for certain applications… Expand
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Review
2012
Review
2012
The Functionality and Usage of CRM Systems C
Modern information and communication technologies offer a variety of support options for the efficient handling of customer… Expand
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2003
2003
Automated Data Warehousing for Rule-based CRM Systems
This paper proposes a novel way of automatically developing data warehouse configuration in rule-based CRM systems. Rule-based… Expand
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