performance measurement Comparing with your main competitor : the single most important task of knowledge management

  • C. R.O.
  • Published 2007
The single most important task of knowledge management (KM) performance measurement is comparing your company with its main rivals. Most of the metrics and methods of knowledge measurement that have been developed are concentrated on measuring the knowledge within the organization, which may be nice to know, but is not critical. In this paper, we propose a… CONTINUE READING