Corpus ID: 14806849

on Quality and Patient Safety A Survey of the Impact of Disruptive Behaviors and Communication Defects on Patient Safety Leadership

@inproceedings{Rosenstein2008onQA,
  title={on Quality and Patient Safety A Survey of the Impact of Disruptive Behaviors and Communication Defects on Patient Safety Leadership},
  author={A. Rosenstein and Michelle O’Daniel},
  year={2008}
}
464 Ever since the publication of the Institute of Medicine Report To Err Is Human, health care organizations have received the wake-up call that they need to address the growing concern about patient safety; several follow-up reports have documented moderate improvement, but there are still large, disconcerting gaps between what we have been able to achieve and where we need to go. To advance further we need to improve our processes, systems, and technology, and at the same time address the… CONTINUE READING
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