• Corpus ID: 16049405

e-CRM – in the Insurance Industry using Adaptive Neuro Fuzzy model

  title={e-CRM – in the Insurance Industry using Adaptive Neuro Fuzzy model},
  author={Dinesh G. Harkut},
With customer increasingly demanding full-scale solutions, insurance companies like any other service industries are more and more forced to continuously increase their portfolio and services. This paper presents a cross-disciplinary conceptual framework for understanding electronic commerce. The definition of electronic commerce for this paper is commerce that directly utilizes combinations of computing and communications technologies in some or all aspects of the interactions between a… 
1 Citations

Figures from this paper

Neuro-fuzzy decision support system for multicriteria materials management

Using nanofiltration membranes for recovery of phosphorous with a second type of technology for the recovery of nitrogen is suggest to be a viable process.



Personalized Discount - A Fuzzy Logic Approach

This paper proposes to calculate personalized discounts based on a fuzzy classification which can derive the customers’ value for an enterprise and allows the company to drive the customer equity which treats the customers according to their real value in order to maximize its profit.

Using a Fuzzy Classification Query Language for Customer Relationship Management

A combination of relational databases and fuzzy logic is proposed for the analysis of customer relationships to improve customer equity, launch loyalty programs, automate mass customization, and refine marketing campaigns.

Market definition and segmentation using fuzzy clustering methods

Fuzzy Sets, Information Clouding and Database Security

Fuzzy sets provide a powerful and appealing vehicle for clouding or “fuzzifying” sensitive information in databases and their ability to incorporate natural semantics in clouded information helps balance user convenience and database security.

Visualization and Analysis of Clickstream Data of Online Stores for Understanding Web Merchandising

An interactive visualization system that provides users with greater abilities to interpret and explore clickstream data of online stores and visualizes the effectiveness of Web merchandising from two different points of view by using two different visualization techniques.

Mass Customization: The New Frontier in Business Competition

The article reviews the book “Mass Customization: The New Frontier in Business Competition,” by B. Joseph Pine II.

Adaptive document image thresholding using foreground and background clustering

  • A. Savakis
  • Computer Science
    Proceedings 1998 International Conference on Image Processing. ICIP98 (Cat. No.98CB36269)
  • 1998
Two algorithms for document image thresholding are presented, that are suitable for scanning document images at high-speed. They are designed to operate on a portion of the image while scanning the

Fuzzy Set Theory - and Its Apageslications

  • 1992

Fuzzy Set Theory -and Its Apageslications

  • Fuzzy Set Theory -and Its Apageslications
  • 1992