You Reap What You Sow? How Knowledge Exchange Effectiveness is Affected by Different Types of Communication in Enterprise Social Media

@article{Risius2014YouRW,
  title={You Reap What You Sow? How Knowledge Exchange Effectiveness is Affected by Different Types of Communication in Enterprise Social Media},
  author={Marten Risius and Roman Beck},
  journal={2014 47th Hawaii International Conference on System Sciences},
  year={2014},
  pages={540-549}
}
The way in which people communicate affects their relationship building, social network structures and ultimately the knowledge they receive through their connections. For organizations, an effective knowledge exchange among employees is crucial for the competitive performance. Therefore, companies rely increasingly on social media platforms to facilitate communication and collaboration. To enhance our understanding of successful communication in enterprise social media, we apply human coding… CONTINUE READING

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