Workspaces that move people.

  title={Workspaces that move people.},
  author={Ben Waber and Jennifer Magnolfi and Greg Lindsay},
  journal={Harvard business review},
  volume={92 10},
  pages={68-77, 121}
Few companies measure whether the design of their workspaces helps or hurts performance, but they should. The authors have collected data that capture individuals' interactions, communications, and location information. They've learned that face-to-face interactions are by far the most important activity in an office; creating chance encounters between knowledge workers, both inside and outside the organization, improves performance. The Norwegian telecom company Telenor was ahead of its time… CONTINUE READING