Workflow and End-User Quality of Service Issues in Web-Based Education 1

@inproceedings{Vouk1999WorkflowAE,
  title={Workflow and End-User Quality of Service Issues in Web-Based Education 1},
  author={Mladen A. Vouk and Donald L. Bitzer and Richard L. Klevans},
  year={1999}
}
The option of obtaining education over networks is quickly becoming a reality for all those that have access to Internet and World-Wide Web (WWW). However, at present network-based education (NBE) over WWW, and over Internet in general, faces a number of pitfalls. The problems range from inadequate enduser quality of service (QoS), to inadequate materials, to lacks in learning paradigms, and missing or inappropriate student assessment and feedback mechanisms. In this paper we discuss some major… CONTINUE READING