Workflow Flexibility: The Forlorn Promise

@article{Reijers2006WorkflowFT,
  title={Workflow Flexibility: The Forlorn Promise},
  author={Hajo A. Reijers},
  journal={15th IEEE International Workshops on Enabling Technologies: Infrastructure for Collaborative Enterprises (WETICE'06)},
  year={2006},
  pages={271-272}
}
It is argued in this position paper that a workflow management system is potentially a powerful solution to bring more flexibility to the management of business processes. At the same time, the technical difficulties of integrating such systems in a business environment prevent this advantage to materialize up to this day 
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