Work interrupted: a comparison of workplace interruptions in emergency departments and primary care offices.

@article{Chisholm2001WorkIA,
  title={Work interrupted: a comparison of workplace interruptions in emergency departments and primary care offices.},
  author={Carey D. Chisholm and A M Dornfeld and David R. Nelson and William H. Cordell},
  journal={Annals of emergency medicine},
  year={2001},
  volume={38 2},
  pages={146-51}
}
STUDY OBJECTIVE We sought to determine the number of interruptions and to characterize tasks performed in emergency departments compared with those performed in primary care offices. METHODS We conducted an observational time-motion, task-analysis study in 5 nonteaching community hospitals and 22 primary care offices in 5 central Indiana cities. Twenty-two emergency physicians and 22 office-based primary care physicians (PCPs) were observed at work. The number of interruptions, tasks… CONTINUE READING