Wikipedia: a self-organizing bureaucracy

  title={Wikipedia: a self-organizing bureaucracy},
  author={Emiel A. Rijshouwer and Justus Uitermark and Willem de Koster},
  journal={Information, Communication \& Society},



Power users in online democracy: their origins and impact

It is shown that having more free time is an important determinant of becoming a power user, as is having a positive initial experience with the site, and that power users are both more effective than regular users and that their interests differ substantially from ‘normal’ users.

Centralized and Decentralized Gatekeeping in an Open Online Collective

This paper presents a study of gatekeeping in the U.S. political blog “Daily Kos.” Open online collectives like Daily Kos use relational mechanisms, such as gatekeeping, to manage organizational

“We Are Sensemakers”: The (Anti-)politics of Smart City Co-creation

This empirical-critical study looks at the Air Quality Egg project, a Euro-American effort focused on the collaborative creation of a “smart” air quality sensor network. While widely celebrated as a

Complex contention: analyzing power dynamics within Anonymous

Abstract Anonymous is notoriously elusive as the movement takes on radically different guises, constantly mutates, and traverses national borders and ideological divides. Since Anonymous is difficult

Rules and Roles vs. Consensus

Deliberative mass collaboration systems, such as Wikipedia, are characterized as undisciplined, unstructured social spaces where individuals participate in collective action. However, examination of

Governance, Organization, and Democracy on the Internet: The Iron Law and the Evolution of Wikipedia

This study examines whether the Iron Law of Oligarchy exists in Wikipedia by analyzing how a key policy of the website regarding verifiability evolved into its current form. The study describes the

The invisible politics of Bitcoin: governance crisis of a decentralised infrastructure

The political economy of Bitcoin is examined, in light of a recent dispute that divided the Bitcoin community with regard to a seemingly simple technical issue: whether or not to increase the block size of the Bitcoin blockchain.

Coercion or empowerment? Moderation of content in Wikipedia as ‘essentially contested’ bureaucratic rules

  • P. D. Laat
  • Political Science
    Ethics and Information Technology
  • 2012
In communities of user-generated content, systems for the management of content and/or their contributors are usually accepted without much protest. Not so, however, in the case of Wikipedia, in


This paper examines the effect of norms and rules on editor communicative behaviour in Wikipedia. Specifically, processes of micro-coordination through speech acts are examined as a basis for norm