Why do we trust new technology? A study of initial trust formation with organizational information systems

@article{Li2008WhyDW,
  title={Why do we trust new technology? A study of initial trust formation with organizational information systems},
  author={Xin Li and Traci J. Hess and Joseph S. Valacich},
  journal={J. Strategic Inf. Sys.},
  year={2008},
  volume={17},
  pages={39-71}
}
Recent trust research in the information systems (IS) field has described trust as a primary predictor of technology usage and a fundamental construct for understanding user perceptions of technology. Initial trust formation is particularly relevant in an IS context, as users must overcome perceptions of risk and uncertainty before using a novel technology. With initial trust in a more complex, organizational information system, there are a number of external determinants, trusting bases, that… CONTINUE READING
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