Why Gender Matters in CMC? Supporting Remote Trust and Performance in Diverse Gender Composition Groups Via IM

Abstract

An important yet largely unexplored area in HCI is how gender affects trust development and performance in virtual settings. This proposed study aims to investigate whether providing social chat activities to collaborators in a social dilemma game before they collaborate via remote text chat can support trust development and performance among remote team… (More)
DOI: 10.1007/978-3-540-74800-7_63

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