Why Do Shadow Systems Exist after an ERP Implementation? Lessons from a Case Study

@inproceedings{Behrens2004WhyDS,
  title={Why Do Shadow Systems Exist after an ERP Implementation? Lessons from a Case Study},
  author={Sandy Behrens and Wasana Sedera},
  booktitle={PACIS},
  year={2004}
}
One of the main promises of an ERP implementation is the ‘full integration of a business’. Reports of shadow systems in post ERP implementations suggest that this is not always the case. Using an exploratory single case study method with grounded theory coding techniques this study investigates why shadow systems exist after an ERP implementation. This paper provides a theoretical framework which reveals that the causal factors found in the categories of technology, organization, business… CONTINUE READING

From This Paper

Figures, tables, and topics from this paper.

Explore Further: Topics Discussed in This Paper

Citations

Publications citing this paper.
SHOWING 1-10 OF 35 CITATIONS

References

Publications referenced by this paper.
SHOWING 1-10 OF 14 REFERENCES

Appendix A – Interview Questions 1 . Can you describe your involvement with ( “ Impromptu ” / “ MyCQU ” / ” Petes Tracker ” ) shadow systems ?

  • R. K. Yin
  • Applications of Case Study Research
  • 1993
Highly Influential
6 Excerpts

Social Research Methods, (Fifth ed

  • L. Neuman
  • Pearson Education, Inc.,
  • 2003

Avoiding ERP implementation failure," Industrial Management

  • E. J. Umble, M. M. Umble
  • Jan/Feb
  • 2002

ERP Systems in Universities: Rationale Advanced for Their Adoption," in: Enterprise Resource Planning: Global Opportunities and Challenges

  • D. Oliver, C. T. Romm
  • Idea Group Publishing, Hershey PA,
  • 2002

Similar Papers

Loading similar papers…