When the Tab Comes Due:Challenges in the Cost Structure of Browser Tab Usage

  title={When the Tab Comes Due:Challenges in the Cost Structure of Browser Tab Usage},
  author={Joseph Chee Chang and Nathan Hahn and Yongsung Kim and Julina Coupland and Bradley Breneisen and Hannah S Kim and John Hwong and Aniket Kittur},
  journal={Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems},
Tabs have become integral to browsing the Web yet have changed little since their introduction nearly 20 years ago. In contrast, the internet has gone through dramatic changes, with users increasingly moving from navigating to websites to exploring information across many sources to support online sensemaking. This paper investigates how tabs today are overloaded with a diverse set of functionalities and issues users face when managing them. We interviewed ten information workers asking about… Expand

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