When Transparency Fails: Bias and Financial Incentives in Ridesharing Platforms

@article{Mejia2021WhenTF,
  title={When Transparency Fails: Bias and Financial Incentives in Ridesharing Platforms},
  author={Jorge Mejia and Chris Parker},
  journal={Manag. Sci.},
  year={2021},
  volume={67},
  pages={166-184}
}
Providing transparency into operational processes can change consumer and worker behavior. However, it is unclear whether operational transparency is beneficial with potentially biased service prov... 
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