When Good Fit is Bad: The Dynamics of Perceived Fit

  title={When Good Fit is Bad: The Dynamics of Perceived Fit},
  author={Michael J. Davern},
In the “quest” (Delone and McLean 1992) for reliable and practical measures of IS success, a growing stream of research has argued that a key predictor of performance impacts is user evaluations of fit between task requirements and characteristics of the system or technology (Goodhue and Thompson 1995; Vessey and Galletta 1991; Jarvenpaa 1989; Goodhue 1988). The argument is that a better fit produces better performance — good fit is desirable. It has also been argued that users are quite… CONTINUE READING


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