When Firms Fail to Learn: Perpetuation of Discrimination in the Workplace

@article{Wooten2003WhenFF,
  title={When Firms Fail to Learn: Perpetuation of Discrimination in the Workplace},
  author={Lynn Perry Wooten and Erika Hayes James},
  journal={Darden School of Business Working Paper Series},
  year={2003}
}
Scholarly and anecdotal evidence suggests that despite an increasing tolerance for diversity among many Americans, workplace discrimination is on the rise. This article addresses the role that learning, or more specifically barriers to learning, plays in the perpetuation of discrimination. The authors use several organizationally based learning theories to illustrate ways in which firms may fail to learn how to manage diversity challenges effectively, such as a discrimination lawsuit. They… 
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67 Citations
Highly Influential Citations
3
Background Citations
40
Methods Citations
3
Results Citations
2

67 Citations

Challenges of organizational learning: perpetuation of discrimination against employees with disabilities.
TLDR
Qualitative archival data collected and analyzed from 53 Americans with Disabilities Act (ADA) lawsuits filed against 44 organizations suggest that several organizationally based learning theories explain the difficulty organizations have with creating a disability-friendly work environment.
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