When Firms Fail to Learn: Perpetuation of Discrimination in the Workplace

  title={When Firms Fail to Learn: Perpetuation of Discrimination in the Workplace},
  author={Lynn Perry Wooten and Erika Hayes James},
  journal={Darden School of Business Working Paper Series},
Scholarly and anecdotal evidence suggests that despite an increasing tolerance for diversity among many Americans, workplace discrimination is on the rise. This article addresses the role that learning, or more specifically barriers to learning, plays in the perpetuation of discrimination. The authors use several organizationally based learning theories to illustrate ways in which firms may fail to learn how to manage diversity challenges effectively, such as a discrimination lawsuit. They… 
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