When Does 360-Degree Feedback Create Behavior Change? And How Would We Know It When It Does?

@article{Bracken2011WhenD3,
  title={When Does 360-Degree Feedback Create Behavior Change? And How Would We Know It When It Does?},
  author={D. Bracken and D. S. Rose},
  journal={Journal of Business and Psychology},
  year={2011},
  volume={26},
  pages={183-192}
}
Abstract360-degree feedback has great promise as a method for creating both behavior change and organization change, yet research demonstrating results to this effect has been mixed. The mixed results are, at least in part, because of the high degree of variation in design features across 360 processes. We identify four characteristics of a 360 process that are required to successfully create organization change, (1) relevant content, (2) credible data, (3) accountability, and (4) census… Expand
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