What makes things cool?: intentional design for innovation

  title={What makes things cool?: intentional design for innovation},
  author={Karen Holtzblatt},
pulled unknowingly and unwillingly from within. It is the most basic of human emotions [4]. Throughout our research we encountered joy over and over, hidden beneath the experience of cool. The experience of cool is compelling because it is tightly connected to the experience of joy and delight. But how can something as simple and limited as a technical gadget or a piece of software create an experience as profound as joy? Consider the following reactions: • “Look at this, Mom. It’s a flashcard… CONTINUE READING
Highly Cited
This paper has 32 citations. REVIEW CITATIONS
Recent Discussions
This paper has been referenced on Twitter 5 times over the past 90 days. VIEW TWEETS

From This Paper

Topics from this paper.
17 Citations
0 References
Similar Papers


Publications citing this paper.
Showing 1-10 of 17 extracted citations

Similar Papers

Loading similar papers…