• Corpus ID: 42029093

What makes an interruption disruptive? : understanding the effects of interruption relevance and timing on performance

@inproceedings{Gould2014WhatMA,
  title={What makes an interruption disruptive? : understanding the effects of interruption relevance and timing on performance},
  author={Alexander J. J. Gould},
  year={2014}
}
Interruptions disrupt activity, hindering performance and provoking errors. They present an obvious challenge in safety-critical environments where momentary slips can have fatal consequences. Interruptions are also a problem in more workaday settings, like offices, where they can reduce productivity and increase stress levels. To be able to systematically manage the negative effects of interruptions, we first need to understand the factors that influence their disruptiveness. This thesis… 

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References

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What does it mean for an interruption to be relevant? An investigation of relevance as a memory effect

TLDR
The results suggest that interruption relevance is contingent on the contents of working memory during an interruption and that interruption management systems could be improved by modelling potential interfering and reinforcing effects of incoming interruptions.

Does the Difficulty of an Interruption Affect our Ability to Resume?

Research has shown that different types of interruptions can affect their disruptiveness. However, it is unclear how different features of the interrupting task determine its disruptive effects.

What makes interruptions disruptive? A study of length, similarity, and complexity

SummaryClassic work on interruptions by Zeigarnik showed that tasks that were interrupted were more likely to be recalled after a delay than tasks that were not interrupted. Much of the literature on

Mitigating disruptive effects of interruptions through training: what needs to be practiced?

TLDR
This research explores the features that allow training to improve the ability to resume a task after an interruption, specifically focusing on task-specific versus general interruption/resumption-process mechanisms that could account for improved performance.

Momentary interruptions can derail the train of thought.

TLDR
Investigation of the effect of short interruptions on performance of a task that required participants to maintain their place in a sequence of steps each with their own performance requirements found response latencies showed smaller interruption effects than sequence errors.

Attention and Intention Goals Can Mediate Disruption in Human-Computer Interaction

TLDR
Experiments demonstrate that disruption manager significantly reduces the impact of interruptions and improve people's performance in a multiapplication desktop scenario with email and instant messaging.

If not now, when?: the effects of interruption at different moments within task execution

TLDR
This study measures effects of interrupting a user at different moments within task execution in terms of task performance, emotional state, and social attribution, and shows that different interruption moments have different impacts on user emotional state and positive social attribution.

Task Interruption: Resumption Lag and the Role of Cues

Task Interruption: Resumption Lag and the Role of Cues Erik M. Altmann ( ema@msu.edu ) J. Gregory Trafton ( trafton@itd.nrl.navy.mil ) Department of Psychology Michigan State University East Lansing,

Why do i keep interrupting myself?: environment, habit and self-interruption

TLDR
It is found that people in open office environments interrupt themselves at a higher rate and people are significantly more likely to interrupt themselves to return to solitary work associated with central working spheres, suggesting that self-interruption occurs largely as a function of prospective memory events.

What Makes Us Resilient to Interruptions? Understanding the Role of Individual Differences in Resumption

Interruptions are an inescapable reality in our lives and they sometimes lead to unfortunate consequences. Most of the interruptions literature focuses on aspects of the interruption task that makes
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