• Corpus ID: 42029093

What makes an interruption disruptive? : understanding the effects of interruption relevance and timing on performance

  title={What makes an interruption disruptive? : understanding the effects of interruption relevance and timing on performance},
  author={Alexander J. J. Gould},
Interruptions disrupt activity, hindering performance and provoking errors. They present an obvious challenge in safety-critical environments where momentary slips can have fatal consequences. Interruptions are also a problem in more workaday settings, like offices, where they can reduce productivity and increase stress levels. To be able to systematically manage the negative effects of interruptions, we first need to understand the factors that influence their disruptiveness. This thesis… 

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