• DOI:10.1108/IJPPM-11-2012-0127
• Corpus ID: 154573916

What do we really mean by “Balanced Scorecard”?

@article{Perkins2014WhatDW,
  title={What do we really mean by “Balanced Scorecard”?},
  author={Mike Perkins and Anna Grey and H. Lee Remmers},
  journal={International Journal of Productivity and Performance Management},
  year={2014},
  volume={63},
  pages={148-169}
}

• Mike Perkins, Anna Grey, H. Remmers
• Published 23 July 2014
• Business
• International Journal of Productivity and Performance Management

Purpose – The balanced scorecard (BSC), first created by Kaplan and Norton in 1992, has been developed over the last 20 years, resulting in numerous iterations. There is currently no agreed taxonomy for these iterations, making comparison of research findings difficult. The purpose of this paper is to propose a framework for describing the different iterations. Design/methodology/approach – In order to assist in understanding the numerous changes, the concept of revision control was introduced. A full review of the literature describing new iterations of the BSC was undertaken and these iterations were classified as minor developments or major generational evolution. Findings – Eight subsets of the Balanced Score card are proposed, grouped into three generations; the first being the initial generation of score card, the second generation including strategy maps, and the final generation which includes destination statements. Practical implications – It is planned that this simple classification will prove...