What do patients attending HIV and GUM outpatient clinics want from service providers? Results from a large-scale consultation exercise in west London.

Abstract

Our objectives were to understand patient demographic profiles, experiences of care and opinions about services. A questionnaire survey of 202 HIV patients and 389 genitourinary medicine (GUM) outpatients attending clinics during one week in 1999 was undertaken at a clinical directorate of HIV/GUM in west London. HIV and GUM patients differed by age (over… (More)

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