What do consumers want and need to know in making health care choices?

@article{Lubalin1999WhatDC,
  title={What do consumers want and need to know in making health care choices?},
  author={James S Lubalin and Lauren D. Harris-Kojetin},
  journal={Medical care research and review : MCRR},
  year={1999},
  volume={56 Suppl 1},
  pages={67-102; discussion 103-12}
}
This article assesses the presumption that consumer choice in health care is based on a rational weighing of alternatives--that information consumers about plan or provider performance, when coupled with information on cost plus service scope and limitation, will lead consumers to select high-quality, low-priced plans or providers. The authors review research on what health care consumers know, what they want to know, and what others think they should know. They also consider how people use… CONTINUE READING

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