What Motivates Contributors vs. Lurkers? An Investigation of Online Feedback Forums

@article{Phang2015WhatMC,
  title={What Motivates Contributors vs. Lurkers? An Investigation of Online Feedback Forums},
  author={Chee Wei Phang and Atreyi Kankanhalli and Bernard C. Y. Tan},
  journal={Information Systems Research},
  year={2015},
  volume={26},
  pages={773-792}
}
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