What Do Structured Selection Interviews Really Measure? The Construct Validity of Behavior Description Interviews

@article{VanIddekinge2004WhatDS,
  title={What Do Structured Selection Interviews Really Measure? The Construct Validity of Behavior Description Interviews},
  author={Chad H. Van Iddekinge and Patrick H. Raymark and Carl E. Eidson, Jr. and William J. Attenweiler},
  journal={Human Performance},
  year={2004},
  volume={17},
  pages={71 - 93}
}
Structured selection interviews have been shown to predict performance at work, although the reasons for this success are not well understood. This study examined the construct validity of 2 behavior description interviews used to evaluate customer service manager candidates. A multitrait-multimethod analysis of the interview ratings yielded discriminant validities that were larger than the convergent validities. In addition, interview items designed to assess aspects of the Big Five, integrity… 
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