Managed Care Performance: Is Quality of Care Better or Worse
- Miller R LH
- Health Affairs
I am very pleased to release this report on the development of a survey to assess “ What Do Injured Workers Think of Their Medical Care?” This survey was developed and tested by the University of California, Berkeley, Survey Research Center and the Division of Workers’ Compensation. I am hopeful that the survey will provide a useful tool for expanding our understanding of the injured workers’ prospective on medical care and outcomes after injury. Such information can be of tremendous value to claims administrators, employers, and health care providersboth in making decisions about health care purchasing, and in improving the quality of services for injured workers.