What Differences Make a Difference? The Promise and Reality of Diverse Teams in Organizations.

@article{Mannix2005WhatDM,
  title={What Differences Make a Difference? The Promise and Reality of Diverse Teams in Organizations.},
  author={Elizabeth A. Mannix and Margaret A. Neale},
  journal={Psychological science in the public interest : a journal of the American Psychological Society},
  year={2005},
  volume={6 2},
  pages={
          31-55
        }
}
-As the workplace has become increasingly diverse, there has been a tension between the promise and the reality of diversity in team process and performance. The optimistic view holds that diversity will lead to an increase in the variety of perspectives and approaches brought to a problem and to opportunities for knowledge sharing, and hence lead to greater creativity and quality of team performance. However, the preponderance of the evidence favors a more pessimistic view: that diversity… CONTINUE READING
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