Ways to reduce patient turnaround time and improve service quality in emergency departments.

@article{Sinreich2005WaysTR,
  title={Ways to reduce patient turnaround time and improve service quality in emergency departments.},
  author={David Sinreich and Yariv Marmor},
  journal={Journal of health organization and management},
  year={2005},
  volume={19 2},
  pages={88-105}
}
PURPOSE Recent years have witnessed a fundamental change in the function of emergency departments (EDs). The emphasis of the ED shifts from triage to saving the lives of shock-trauma rooms equipped with state-of-the-art equipment. At the same time walk-in clinics are being set up to treat ambulatory type patients. Simultaneously ED overcrowding has become a common sight in many large urban hospitals. This paper recognises that in order to provide quality treatment to all these patient types, ED… CONTINUE READING

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