Ways of Knowing in HCI

@inproceedings{Olson2014WaysOK,
  title={Ways of Knowing in HCI},
  author={Judith S. Olson and Wendy A. Kellogg},
  booktitle={Springer New York},
  year={2014}
}
This textbook brings together both new and traditional research methods in Human Computer Interaction (HCI). Research methods include interviews and observations, ethnography, grounded theory and analysis of digital traces of behavior. Readers will gain an understanding of the type of knowledge each method provides, its disciplinary roots and how each contributes to understanding users, user behavior and the context of use. The background context, clear explanations and sample exercises make… Expand
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