Waiting times of scheduled patients in the presence of emergency requests

@inproceedings{Fiems2005WaitingTO,
  title={Waiting times of scheduled patients in the presence of emergency requests},
  author={Dieter Fiems and Ger Koole and Philippe Nain},
  year={2005}
}
In this contribution we investigate the impact of emergency requests on the waiting times of scheduled patients. Patients are scheduled at equidistant points in time and each patient requires a fixed examination time. However, emergency requests may interrupt a patient’s examination and the latter has to start all over after such an interruption. The current investigation applies to an emergency room setting in the sense that we evaluate the impact of emergency requests for radiology on the… CONTINUE READING