Waiting times in quality of experience for web based services

  title={Waiting times in quality of experience for web based services},
  author={Sebastian Egger and Tobias Hossfeld and Raimund Schatz and Markus Fiedler},
  journal={2012 Fourth International Workshop on Quality of Multimedia Experience},
  • S. Egger, T. Hossfeld, M. Fiedler
  • Published 5 July 2012
  • Computer Science
  • 2012 Fourth International Workshop on Quality of Multimedia Experience
A considerable share of applications such as web or e-mail browsing, online picture viewing and file downloads imply waiting times for their users, which is due to the turn-taking of information requests by the user and correspoding response times until each request is fulfilled. Thus, end-user quality perception in the context of interactive data services is dominated by waiting times; the longer the latter, the less satisfied the user becomes. As opposed to heavily researched multimedia… 

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