WISs and Electronic Commerce

  title={WISs and Electronic Commerce},
  author={Jay M. Tenenbaum},
  journal={Commun. ACM},
eb information systems are revolutionizing commerce. For starters, the Web reduces to nearly nothing many marginal costs of doing business, such as communications and customer service. Startup companies such as Amazon.com and CDNow have outperformed the leading national chains by successfully adapting traditional telephone and catalog sales models to… CONTINUE READING