The role of volunteers at an outpatient cancer center: how do volunteers enhance the patient experience?
An audit of volunteers' work at a district general hospital showed its value to be more than 127,000 Pounds. For every 1 Pound the trust invested in volunteers there was a return of 5.57 Pounds. The research showed that volunteers gave 35,464 hours of their free time to the hospital last year. The national average is 27,000 hours per trust.