Volunteer Retention, Burnout and Dropout in Online Voluntary Organizations: Stress, Conflict and Retirement of Wikipedians

@article{Konieczny2018VolunteerRB,
  title={Volunteer Retention, Burnout and Dropout in Online Voluntary Organizations: Stress, Conflict and Retirement of Wikipedians},
  author={Piotr Konieczny},
  journal={Research in Social Movements, Conflicts and Change},
  year={2018}
}
  • Piotr Konieczny
  • Published 2 October 2018
  • Psychology
  • Research in Social Movements, Conflicts and Change
This study investigates why contributors to online volunteer organizations reduce activity or discontinue volunteering. First, this analysis, based on a survey of over a 100 English Wikipedia’s volunteers with the highest edit count, identifies a gap in the research on volunteers burnout/dropout, namely the importance of interpersonal conflict as an understudied yet highly significant factor. Second, this analysis has practical implications for the sustainability of the Wikipedia project. Third… 
The Challenges and Opportunities of Online Volunteering for COVID-19 Response in Iran: A Qualitative Study
TLDR
Online volunteering is a significant opportunity for humanitarian organizations especially during epidemics like the current COVID-19, which involved a wide range of people including young people, the elderly, people with disabilities and minority groups, and people in rural areas.
From Adversaries to Allies? The Uneasy Relationship between Experts and the Wikipedia Community
  • Piotr Konieczny
  • Sociology
    She Ji: The Journal of Design, Economics, and Innovation
  • 2021
Wikipedia Editor Drop-Off
While there is extensive literature both on the motivations of Wikipedia’s editors and on newcomers’ retention, less is known about the process by which experienced editors leave. In this paper, we
When expertise gone missing: Uncovering the loss of prolific contributors in Wikipedia
TLDR
This is the first work which proposes a scalable prediction pipeline, towards detecting the prolific Wikipedians, who might be at a risk of retiring from the platform and, thereby, can potentially enable moderators to launch appropriate incentive mechanisms to retain such ‘would-be missing’ valued Wikipedian.
From Asking to Answering: Getting More Involved on Stack Overflow
TLDR
A first look at the challenges and obstacles to user promotion along the pipeline of contributions in online communities is presented, finding a user's individual features as well as features of the subcommunity in which they are most active have a significant relationship with their likelihood to post answers.
MOBBİNG’İN NEDEN VE SONUÇLARI: HAVACILIK SEKTÖRÜNDE VAKA İNCELEMESİ
Gunumuzde kamu ve ozel sektorde pek cok calisan mobbing, is yerinde psikolojik taciz veya yildirma olarak farkli isimlerle adlandirilan davranislara maruz kalabilmektedir. Mobbing, orgutte hedef
PolicyKit: Building Governance in Online Communities
TLDR
PolicyKit is presented, a software infrastructure that empowers online community members to concisely author a wide range of governance procedures and automatically carry out those procedures on their home platforms and demonstrates the expressivity of PolicyKit through implementations of governance models such as a random jury deliberation, a multi-stage caucus, a reputation system, and a promotion procedure inspired by Wikipedia's Request for Adminship process.

References

SHOWING 1-10 OF 15 REFERENCES
The decline of motivation?: From commitment to dropping out of volunteering
This article studies volunteerism through the phenomenon of dropping out. By ascertaining the achievements, difficulties, and dilemmas of volunteers at the Center for Assistance to Victims of Sexual
The volunteer stages and transitions model: Organizational socialization of volunteers
In the last two decades knowledge on volunteering has significantly expanded, but a thorough understanding of the organizational socialization of volunteers is still lacking: the process through
Volunteer decisions (not) to leave: Reasons to quit versus functional motives to stay
In this article we test whether reasons to quit volunteering can be structured as the commonly used six functional motives to volunteer of Clary et al. (1998). We conjecture that owing to volunteer
Job burnout.
TLDR
The focus on engagement, the positive antithesis of burnout, promises to yield new perspectives on interventions to alleviate burnout.
Job Burnout
Job burnout is a prolonged response to chronic emotional and interpersonal stressors on the job and is defined here by the three dimensions of exhaustion, cynicism, and sense of inefficacy. Its
Volunteering for charity: pride, respect, and the commitment of volunteers.
TLDR
The results suggest that volunteer organizations may do well to implement pride and respect in their volunteer policy, for instance to address the reliability problem.
Exploring the Cautionary Attitude Toward Wikipedia in Higher Education: Implications for Higher Education Institutions
TLDR
Analysis found the reasons for the cautionary attitude were due to a lack of understanding of Wikipedia, a negative attitude toward collaborative knowledge produced outside academia, and the perceived detrimental effects of the use of Web 2.0 applications not included in the university suite.
Stress in the workplace: a comparison of gender and occupations
Stressful incidents at work were examined using an open-ended technique for three different occupations: clerical workers, university professors and sales associates. The study revealed both
Patterns of Protest: Trajectories of Participation in Social Movements
Asked to name an activist, many people think of someone like Cesar Chavez or Rosa Parks-someone uniquely and passionately devoted to a cause. Yet, two-thirds of Americans report having belonged to a
Experimental Study of Informal Rewards in Peer Production
TLDR
Comparison with the control group shows that receiving a barnstar increases productivity by 60% and makes contributors six times more likely to receive additional barnstars from other community members, revealing that informal rewards significantly impact individual effort.
...
1
2
...